Federal Government IT, VTC & Assistive Technology Solutions

IT Service Management

ITG as Federal Government IT Solutions Contractor for more than 30 years has undertaken contractual, technical, and financial responsibility for the design, sourcing, testing and implementation of thousands of computers and communication systems worldwide. With over 4000 local engineers and technical specialists located across three continents help us ensure that we are able to service over 450,000 configuration items at 1,250 National locations and 130+ global sites.

ITG uses dedicated in-house experienced and certified Technical Account Managers as well as Subject Matter Experts to respond and resolve our customers’ IT needs well within the expected SLA. We own a US-based centralized service help desk and dispatch support center to handle service requests and incidents.

Value Added Reseller

ITG integrates and provides hardware and software solutions from over 1400 manufacturers. We have highly trained personnel, defined processes, and underlying systems to consistently exceed our customers’ expectations by managing product provisioning until final acceptance and delivery.

ITG offers warranty services that provide our customers with customized solutions including multi-vendor warranty management, the ability to maintain devices well past OEM warranties, and secure asset recovery.

Assistive Technologies

As the largest Adaptive Technologies equipment supplier to the Federal Government, we currently service more than 3,000 government end-users. We offer a full suite of accessibility solutions for the government and private sector including education, product training and support on adaptive technology and needs assessment regarding disability and technology.

ITG has trained thousands of end users on how to effectively use assistive technologies, offers educational courses on web accessibility solutions and technical expertise in implementing Section 508 Compliance in mainstream environments as well as hundreds of IT personnel in how to support these solutions in the workplace. ITG’s state of the art training center in Falls Church, Virginia, enables us to simulate a variety of industry IT environments as we train on a wide range of Assistive Technologies.

Unified Communications – VTC Solutions

ITG’s unified communications practice is a full-service audio visual integrator with an emphasis on secure video teleconferencing integration. We have designed and deployed more than 200 VTC suites in multiple DoD and civilian agencies, in which we continue to provide life-cycle maintenance support.

Software Engineering

ITG develops robust, reliable, and scalable software solutions using the latest tools and technologies. Automated Procurement, Purchase Card Management, and Customer Relationship Management are a few state-of-the-art, web-based systems that we have designed, tested, and implemented for U.S. federal agencies and major corporations.

Developing the product on time, within budget and in compliance with CMMI guidelines are the key objectives of any project undertaken by ITG.

Consulting Solutions

Our customers are at the core of our world. Everything we do at ITG is based on the use of Best Practices: ISO, ITIL, CMMI, EVM, and 508 Standards. We have assisted over 150 companies successful implementation of programs to improve business practices. Our dedicated team provides solutions to complex problems and discerns opportunities where others see dangers or risk.

ITG’s Consulting Services focuses on quality, risk, security, IT service management, project management and software development solutions. ITG has helped its clients achieve certifications and appraisals for multiple standards and models.